Bayek Couture - FAQ
Livraison
We accept returns, but not exchanges. You have 14 days after receiving your order to return an item. After this period, no returns will be accepted.
For more information, please read our return policy.
We are committed to providing you with fast and efficient service. All orders placed on our site are carefully prepared and shipped the next day (excluding weekends and public holidays). You will receive a shipping confirmation email containing the information needed to track your package.
After placing your order, you will receive a confirmation email with a link to track its status in real time.
Once the return is received, the items undergo our quality control process, which can take up to 5 business days. If the return is approved, the refund will be issued to your original payment method within 10 business days. Please note that your bank may require additional time to finalize the refund.
Yes, it's possible! To do so, click here
Delivery times range from 3 to 5 business days in mainland France. Once your order has been shipped, you will receive an email with tracking information.
We offer several carrier options:
- Mondial Relay: Home delivery or pick-up point delivery.
- Colis Privé with signature: For secure receipt.
- Colissimo with signature: Fast and reliable.
- FedEx: For international deliveries.
Commandes
Tailles
To choose the ideal size, measure the distance between your hips and your feet. This measurement corresponds to the length of the skirt.